Insurance and Warranty

Insurance & warranty – peace of mind, built in

At Countrywide Mobility, we know your mobility aid is more than just equipment - it’s your independence. That’s why we offer a range of insurance and warranty packages in partnership with Mark Bates Ltd, designed to protect both you and your product from the unexpected.

Comprehensive cover you can count on

Mark Bates Ltd insurance and extended warranty options offer full protection against breakdowns, mechanical faults, and costly repairs. If something goes wrong, you won’t be left stranded- we’ll get your equipment repaired or replaced quickly, keeping you moving with minimal disruption.

Protection against accidents & more

Mark Bates Ltd Insurance goes beyond standard cover, with options that include accidental damage, theft, vandalism, and even puncture repairs. Their 24/7 national recovery service ensures both you and your mobility aid get home safely—no excess fees, no hassle.

Tailored packages for total reassurance

Whether it’s cover for a scooter or powered wheelchair, we can help you find the right protection for your specific needs. Our team is always on hand to talk you through your options and explain the details, so you can make an informed choice with confidence.

Authorised, regulated & trusted

As an appointed representative of Mark Bates Ltd, authorised and regulated by the Financial Conduct Authority, you can trust that our insurance and warranty services meet the highest standards of security and reliability.

Countrywide Mobility Services Limited, Unit 5 Lowesmoor Wharf, Lowesmoor, Worcester WR1 2RS, is an appointed representative of Mark Bates Limited of Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN, which is authorised and regulated by the Financial Conduct Authority. Register number: 308390.